Effective Date: 11-01-24
Shout Mortgage (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website at https://www.shoutmortgage.com (“Website”) or contact us via phone, email, or other means.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us, including:
- Name
- Email address
- Phone number
- Mailing address
- Information provided through forms on our Website or other communications.
Non-Personal Information
We may also collect non-personal information automatically through cookies and similar tracking technologies, such as:
- IP address
- Browser type
- Operating system
- Pages visited on our Website.
How We Use Your Information
We may use the information we collect to:
- Provide and manage our services
- Respond to your inquiries and requests
- Send updates, promotional materials, and other communications
- Improve the functionality and performance of our Website
- Comply with legal obligations.
Text Messaging Policy
By submitting your phone number to Shout Mortgage, you authorize a representative of our company to send you text messages and notifications. Message frequency may vary. Message and data rates may apply based on your carrier and plan.
- Opting Out: Reply STOP to unsubscribe to a message sent from us.
- Help Requests: Reply HELP to receive assistance or additional information.
Third-Party Sharing
We do not share your text messaging opt-in data and consent with third parties. This information is excluded from any third-party marketing or promotional activities. Rest assured, your text messaging data will remain confidential and will not be disclosed to any third parties.
Data Sharing and Disclosure
We may share your information with trusted third parties in the following circumstances:
- With service providers or partners who assist in delivering our services (e.g., payment processors, analytics providers)
- To comply with legal or regulatory obligations
- In connection with a business transaction, such as a merger or sale.
We do not sell your personal information to third parties for marketing purposes.
Data Security
We use industry-standard measures to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission or storage system is completely secure, and we cannot guarantee absolute security.
Your Privacy Rights
You have the right to:
- Access the personal information we hold about you
- Request corrections to your personal information
- Opt out of receiving marketing communications
- Request deletion of your personal information (subject to certain legal obligations).
To exercise these rights, contact us at info@shoutmortgage.com or call us at (509) 867-3754.
Cookies and Tracking Technologies
Our Website may use cookies and similar technologies to enhance your experience. You can manage your cookie preferences through your browser settings.
Updates to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Shout Mortgage
507 W Francis Ave, Spokane, WA 99205
Phone: (509) 867-3754
Email: info@shoutmortgage.com
This Privacy Policy is designed to comply with applicable privacy laws and regulations. By using our Website or services, you agree to the terms outlined in this policy.